Shipping policy

Last updated: 21 September 2026

Digital delivery only

Vow and Ready sells downloadable PDF resources. No printed product or parcel will be shipped, and there are no shipping charges.

Receiving your purchase

After successful payment, our delivery system automatically emails a download link to the address entered at checkout. Delivery normally takes a few minutes, but payment checks or technical issues can cause delays. Check your spam or junk folder if the email is missing. If you still cannot find it, contact hello@vowandready.com with your order number and checkout email address.

Files and compatibility

The DIY Wedding Setup & Handover Pack is delivered as a ZIP file containing fillable and printable PDFs in A4 and US Letter, plus a completed fictional example and start instructions. Download and extract the ZIP before opening the PDFs. A computer with a PDF form reader such as Adobe Acrobat Reader is recommended for filling in the forms. Browser and mobile PDF viewers may not support all form features. Save, close and reopen your completed file to check that your entries have been retained.

You need internet access to download the files. Printing is optional and any printing costs are your responsibility. Keep a backup of your purchased files. Contact us if you need help accessing an earlier order; we do not promise indefinite hosting or future editions.

Help and refunds

For missing, damaged or inaccessible files, email hello@vowandready.com. See our Return and refund policy for cancellation and refund details. There is no physical return required.

Vow and Ready
Telephone: +27 82 755 1278